People will disable pop-ups for a number of reasons, primarily to keep their browser secure or keep a website from displaying pop-up advertisements. Unfortunately, when pop-ups are disabled, you can’t experience all the great features our Online Banking offers.
Go to your browser's settings (usually found in the upper right corner of your browser)
Click on Settings
Go to Privacy and Security
Click on Site Settings
Enable Pop-ups (or disable the Block Pop-ups)
Different browsers may be slightly different, so here is a helpful article about different browsers
Help enabling pop-ups on your iPhone or iPad
Help enabling pop-ups on your Android-based phone or tablet