Closing Accounts for a Deceased Loved One
Our dedicated team at Tyndall is here to help during the difficult time that comes after a loss. We understand that navigating all the paperwork and processes involved can be challenging, so we will help walk you through gathering the necessary documents needed to complete the closing of the accounts of your loved ones.
Additional Notifications to Consider
- If your deceased loved one has a Mortgage or Home Equity loan, a Successor in Interest form may be needed. A Successor in Interest is someone who can make payments and get information on the loan, but they are not responsible for the loan.
- In addition to closing accounts with Tyndall, you may need to notify other agencies and organizations. Visit usa.gov for a helpful list of additional entities you may want to contact during this process.
Documents You May Need to Complete the Process of Closing a Deceased Member's Account
- Basic Information - such as name, address, phone number
- Death Certificate
- Government Issued Picture ID - such as a Driver's License or Passport
- Court Order or Certificate of Trust
- Successor in Interest Form
Plan Ahead
Adding designated beneficiaries to an account before someone passes is highly recommended to help ensure that your assets are passed on according to your wishes. If you or your living loved ones do not currently have beneficiaries listed on your accounts, you can do so by completing this form.
Frequently Asked Questions
Notify Tyndall as soon as possible. Provide the name of your loved one, account number (if available), and the date of passing. You can notify us before the death certificate is obtained, so we can provide the next steps to maintain your loved one's account.
Usually, the original or a certified copy of the death certificate is needed. If you are an executor or next of kin, you may also need to provide identification and legal documentation, such as a certified copy of the Letters of Administration, Informal Order, or Summary Administration.
Once notified and after verification, the accounts are frozen to prevent unauthorized transactions. Funds are distributed according to account ownership (e.g., joint ownership, payable-on-death beneficiaries) or by instructions from the estate's legal representative.
If you are a joint owner, you typically retain full access to the account. However, once the account is maintained (with proper documents), we can update our records, and the account may be re-titled in your name.
Yes. All Direct Deposits should be reviewed. Direct Deposits (such as Social Security payments) should be stopped and may need to be returned, depending on the date received relative to the date of death.