Send and Receive Money With Zelle^®

You can send, request, or receive money with Zelle^®.

• To get started, log in to Online Banking or the Mobile Banking app and navigate to "Zelle^®".
• To enroll, accept the terms and conditions, tell us your email address or U.S. mobile number and deposit account, and then you will receive a one-time verification code. Enter it, and you're ready to start sending and receiving with Zelle^®.
• To send money using Zelle^®, simply add a trusted recipient's email address or U.S. mobile phone number, enter the amount you'd like to send and an optional note, review, then hit "Send." In most cases, the money is available to your recipient in minutes if they are already enrolled with Zelle^®.
• To request money using Zelle^®, choose "Request," enter their enrolled email address, U.S. mobile number, or Zelle^® tag, confirm the recipient is correct, and tap "Request."
• To receive money, share your enrolled email address or U.S. mobile number with a friend and ask them to send you money with Zelle^®. If you have already enrolled with Zelle^®, you do not need to take any further action. The money will be sent directly into your account, typically within minutes.
• If someone sent you money with Zelle^® and you have not yet enrolled with Zelle^®, follow these steps:
  • Click on the link provided in the payment notification you received via email or text message.
  • Select Tyndall Federal Credit Union.
  • Follow the instructions provided on the page to enroll and receive your payment.

Pay attention to the email address or U.S. mobile number where you received the payment notification – you should enroll with Zelle® using that email address or U.S. mobile number to ensure you receive your money.

If you have already enrolled with Zelle^®, you do not need to take any further action. The money will be sent directly into your bank account and will be available typically within minutes.

If you have not yet enrolled with Zelle^®, follow these steps:

1. Click on the link provided in the payment notification you received via email or text message.
2. Select Tyndall Federal Credit Union.
3. Follow the instructions provided on the page to enroll and receive your payment.
   Pay attention to the email address or U.S. mobile number where you received the payment notification — you should enroll with Zelle^®using that email address or U.S. mobile number where you received the notification to ensure you receive your money.

Keeping your money and information safe is a top priority for Tyndall Federal Credit Union. When you use Zelle^® within our Mobile Banking app or Online Banking, your information is protected with the same technology we use to keep your bank account safe.

Zelle^® is a great way to send money to family, friends, and people you are familiar with, such as your personal trainer, babysitter or neighbor.¹

Since money is sent directly from your bank account to another person's bank account within minutes, ¹ Zelle^® should only be used to send money to friends, family, and others you know and trust.

If you don't know the person or aren't sure you will get what you paid for (for example, items bought from an online bidding or sales site), you should not use Zelle^®. These transactions are potentially high risk (just like sending cash to a person you don't know is high risk).

As of March 31, 2025, all users must be enrolled through one of the more than 2,300 banks and credit unions that offer Zelle^® in order to send and receive money. You can find a full list of participating banks and credit unions live with Zelle^® at Zelle.com. If their bank or credit union is not listed, we recommend you use another payment method at this time.