Ty Your Virtual Assistant
Here to help you with your banking needs
Meet Ty, Your Virtual Assistant
Say 'Hi' to Ty, your new AI-powered virtual assistant, designed to provide you with quicker and more efficient service when you call our credit union. You can tell Ty what you need and he will route you to the correct area or send you a text message with the information you are looking for.
With Ty you'll have:
- Quicker verification with voice biometrics and multi-factor authentication
- Information texted directly to the mobile number you are calling from
- Voice automation
- And more to come!
Chat with Ty today by calling 850-769-9999.
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Easy access
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Efficient Service
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Confidence with our enhanced security features
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24 Hour Service / Accessibility
Ty can also enhance the security of your accounts by verifying your identity before connecting you to a Tyndall representative, providing an extra layer of protection. Additionally, you have the option to set up voice biometrics for added security. Voice biometrics is a technology that uses a person's voice to verify their identity through a unique "voiceprint" created by analyzing vocal characteristics like pitch, speed, and tone.
We know Ty won’t have all the answers, that’s why we’re here too! If you need help with something beyond Ty’s ability during business hours, he’ll connect you with a Tyndall representative.
Check out the features of Ty
- Account Management
- Transaction Assistance
- Enhanced Security
- Available anytime; 24/7
