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Make a Payment

How to pay a loan from or to your Tyndall account.

Tyndall has multiple convenient ways for you to pay your Tyndall loan. 

 


Loan Payment Options Available

Use Online Banking

  1. Log in to Online Banking
  2. Select Transfers then Create/Edit a transfer to transfer your loan payment from your checking, savings or money market account
  3. You can schedule a one-time payment to process automatically on a particular date, or schedule a recurring payment to process automatically on a specific day each month

How to set up External Transfers

  1. Log in to Online Banking by mobile app or desktop.
  2. Once logged in, choose "Manage External Transfer" located in the drop-down menu under "Transfers."
  3. Under "Create Transfer," select "Add a New Account." Enter your external account information by following the instructions, then click "Next."
  4. You can choose to "Verify Instantly" or choose to "Verify with Bank Deposits." Follow the instructions on the screen.
  5. If choosing "Verify Instantly," this process applies to many accounts and uses the highest encryption standards. Your information will never be read or saved
  6. If choosing "Verify with Bank Deposits," this process takes 1-2 business days, and you will have to finish the verification instructions in your email.
  7. Once your account is verified, your external account will be available in the "To" and "From" drop-down of "Manage External Transfers."

Log in to Online Banking

Use Mobile Banking

Login to the Mobile App or the Mobile Web Browser, and transfer the loan payment from your account.

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Use GENIE24

Call GENIE24 and transfer your payment, using your phone's keypad. Dial 850-747-4200 (888-896-3255, toll-free).

Call GENIE24

Make a Payment from an Account Elsewhere

We also offer the option to make a payment from an account you have at another financial institution.

Web Payments Center - Please note that there is a convenience fee of $5.00 per payment. Payments typically post in 1-2 business days. 

Make your payment, at your convenience, from anywhere you have Internet access. To use the Web Pay service, you must first create a profile on the Web Pay portal. You will need the following information handy:

  • Your Tyndall member number and loan suffix
  • Your 2-digit loan suffix can be found above the loan information on your account statement and in Online Banking, under the "Accounts" tab (01, 43, 64, etc.)
  • The primary borrower's date of birth
  • The last four digits of the primary borrower's SSN
  • A valid email address

 


 

Set up Recurring Pre-Authorized Payments 

  • The ACH form needs to be submitted 10 days in advance of the payment you are wanting to schedule and can ONLY be used for recurring payments and will post on the requested day. 

Through Online Banking - Log in to Online Banking at your convenience, 24/7. Then:

  • Navigate to "Tools," then "Forms"
  • Complete the Recurring ACH Request Form to set up an automated payment from another financial institution
  • You will receive an email to sign the form